Our Return Policy in short

You can find our full Return Policy in our Terms and Conditions.

Instructions for returning goods

If you wish to make a return, send us an e-mail, or a message through Tictail Talk containing your name, address, e-mail address, the order number and a specification of which items that the return relates to, preferably using the return form.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged/misprinted/defective then please get in touch with us within 30 days of receiving your items.  

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us, and we'll let you know what your next steps are.

Ship the items for return within 14 days of the date of the notification.

You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.

If possible, please provide us with a tracking number for the return shipment.

If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.

Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.

If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

All enquiries: tombbuddies@gmail.com